Statutory sick pay (SSP) Configuration Missing in 12.2 (withholding reasons and patterns) (Doc ID 2009614.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle HRMS (UK) - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, UK Payroll

SSP witholding reasons are not appearing and an SSP Qualifying pattern cannot be assigned to an employee.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. UK HRMS Manager > SSP withholding reasons or SSP qualifying patterns
2. Nothing available


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms