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Spares Management Error: 'The site use referenced by this bill_to_site_use_id must be active bill-to' when saving Special Ship To Address on Parts Requirement (Doc ID 2009640.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Spares Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Parts Requirement form


ACTUAL BEHAVIOR
---------------
When saving Special Ship To address on Parts Requirement, getting the following error:


The site use referenced by this bill_to_site_use_id must be active bill-to, belong to an active customer account site, and assigned to the same or related customer account.

Please select a different bill-to site use.


EXPECTED BEHAVIOR
-----------------------
Expect to be able to use the bill to site of the related customer in the Parts Requirement form

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to Parts Requirement form and select Special Ship To address

2. Enter a valid Special Ship To address

3. Enter a requirement line and save

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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