R12: Payables/Payments: When the User Performs Reprint, the Check Output Gets Sent to Different Printer than is Specified by the User (Doc ID 2009662.1)

Last updated on OCTOBER 01, 2015

Applies to:

Oracle Payments - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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After checks in a payment instruction get printed on the specified printer, if the Reprint action is taken the checks get printed on the same, original printer even if the user specified the use of a different printer.

EXPECTED BEHAVIOR
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After printing checks in a payment batch, they should Reprint on the printer specified by the user.

STEPS
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The issue can be reproduced at will with the following steps:
1. Generate payment batch
2. Checks are sent to Printer 1 (default printer)
3. Reprint same payment batch by changing printer to Printer 2 (not default printer)
4. Though printer is changed, checks are sent to Printer 1 (default printer)

Cause

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