Mobile Cycle Count Tasks Does Not Show Up Based On Recount Option Setup

(Doc ID 2010054.1)

Last updated on MAY 26, 2016

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When users are performing cycle count tasks, an already counted task shows up in the screen even though automatic recount is setup with Maximum = 1

The problem occurs when a cycle count task for an item without lot control is there before an item with lot control.

When there are two items without lot control or two items with lot control, the problem does not happen.

EXPECTED BEHAVIOR
-----------------------
Expect the cycle count tasks to show up based on the Recount option setup .

STEPS
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The issue can be reproduced at will with the following steps:
1. Login in to Mobile Telnet/GUI
2. Navigate Tasks > Warehousing > counting > Cycle count > Normal
3. Enter the Cycle count Name and enter counts for Item 1228032412 and click Save/Next Item
4. The Cycle count for next item show up and once you enter counts and click Save/Next Item
again the cycle count for Item 1228032412 show up.

Cause

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