R12: iSupplier Shows PO Number As Multiple Even For Invoices Against Single Release (Doc ID 2010094.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Create Invoice page in iSupplier shows 'Multiple' for the Purchase Order (PO) number associated to a certain In-Process Invoice, but the View Invoice page for the same Invoice shows the Order Number as a clickable link rather than 'Multiple'.

Users expect that the Create Invoices page should show the single Order / blanket release associated to this invoice, rather than showing the value as 'Multiple'

STEPS
1. Login as supplier user
2. Navigate to iSupplier responsibility
3. Finance / Create Invoices
4. Search for Invoice Status = In Process

 

- see a list of invoices and associated orders
Invoice Number Purchase Order
... ...
INVOICE1 1234567
RELINV1 Multiple
RELINV2 Multiple

 


 






 

 

5. Click the View Invoices tab, instead of Create Invoices
6. Search for Invoice Number = RELINV2
- see the same Invoice shows a single Purchase Order number as expected

Invoice Status On Hold PO Number
RELINV2 In-Process Procurement Review 1234-56

Changes

 

Cause

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