Performance Issue On Account Details Form Searching Transactions For Just One Customer (Doc ID 2010865.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When searching transactions for a specific customer in account details window, it takes several minutes


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Account > Account Details

  1. Click on Find icon
  2. Enter Customer account number
  3. Click Find button

 

Tkprof shows the following SQL statement as the top one:

Cause

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