Performance Issue On Account Details Form Searching Transactions For Just One Customer

(Doc ID 2010865.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.


When searching transactions for a specific customer in account details window, it takes several minutes

Steps to Reproduce:

Responsibility: Receivables Manager
: Account > Account Details

  1. Click on Find icon
  2. Enter Customer account number
  3. Click Find button


Tkprof shows the following SQL statement as the top one:




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