Contact Created in Benefits Cannot Be Displayed Via the Contact Form (PERWSDPC) in HR (Doc ID 2010955.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Human Resources - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

The dependent of an employee who was created in Benefits cannot be viewed via the Contact form. The name of the dependent is displayed with the name for the form. But the record displayed in the form is the employee's record.

ACTUAL BEHAVIOR
---------------
The form displays the employee record.

EXPECTED BEHAVIOR
-----------------------
The details of the dependent should be shown in the form.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on to the Applications.
2. Choose the correct HRMS responsibility.
3. Open the Contact form.
4. Enter the name of the employee via the Find Person window.
5. Click the Find button.


Cause

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