Performance Issue When Initiating Work Order Billing

(Doc ID 2011079.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On EAM - Work Order Billing, 12.1.2 version, PERF

ACTUAL BEHAVIOR
-----------------------
When initiating billing or finding work orders in Work Order Billing form, the forms takes 1 minute per each work order.

EXPECTED BEHAVIOR
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Expect the form to react immediately.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management responsibility
2. Billing and Capitalization > Work Order Billing form
3. Performance encountered on Find and also on Initiate Billing

Cause

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