Pensions Automatic Enrollment Employee Communications Generation Failing with ORA-06512: at "APPS.PAY_GB_ENROLL_INFO_GENE" (Doc ID 2011281.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pensions funtionality on UAT instance

When attempting to generate the process: GB Pensions Automatic Enrolment - Employee Communications Generation, the following error occurs.

ERROR
-----------------------
ORACLE error 6502 in FDPSTP

Cause: FDPSTP failed due to ORA-06502: PL/SQL: numeric or value error
ORA-06512: at "APPS.PAY_GB_ENROLL_INFO_GENE", line 1817
ORA-06512: at line 1
.

The SQL statement being executed at the time of the error was: SELECT R.Conc


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From UK HRMS Manager
2. Submit the concurrent request: GB Pensions Automatic Enrolment - Employee Communications Generation
3. Review the log file generated.


Cause

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