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CS HTML:Ability to Store HTML/Rich Text During Notes Entry (Doc ID 2011699.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Customer Support - Version 12.2.3 and later
Information in this document applies to any platform.

Goal

Is there a way to store and retrieve HTML / Rich Text during SR Creation and SR Update?

When data is inputted in HTML format in the notes tab and should be interpreted in History tab.
 

Solution

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