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How To Change the Default Owner of Trade Management Claims to the Person who Created the Claim in Receivables? (Doc ID 2011795.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 12.0.4 and later
Information in this document applies to any platform.

Goal

The purpose of this document is to explain how to change the Default Owner of Oracle Trade Management (TM) Claims to the person who created the Claim in Oracle Receivables (AR)?

Scenario:

Creating a claim from Receivables, in the receipt window the Transaction type "Claim investigation" will generate a claim number.  In Trade Management when opening this claim, by default the owner is based on the setup in the system parameters. is it possible to change the claim owner to be the owner who created the claim in Receivables?
 

 

Solution

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