Depot Repair "Add To Order" Field Doesn't Default The Order Number On The New Add Logistics Line (Doc ID 2012167.1)

Last updated on JUNE 11, 2015

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Manually adding a new logistics line the 'Add to order' field is not getting automatically populated with order number. Instead, after booking a new line is added to a new order since order number was not automatically populated.

EXPECTED BEHAVIOR
Expect that the order number should be populated in this field 'Add to Order' and on booking this new line, it should populate the same order number and not generate a new order number.

STEPS
1. Login to Oracle apps.
2. R) Depot Repair Manager -> Create Repair Order with 'Repair and return type'.
3. Logistics tab has two lines 'Return' and 'Ship' line. Book the return line and receive the same successfully.
4. Ship line, book it and find that the same order number is getting generated.
5. Now add a new Ship line manually and try to book the same and find that the new order number is getting generated. Also, the 'Add to Order' field is not getting populated with the order number already generated. It is blank.

Note: This is happening after application of the Depot <Patch: 20411638>:R12.CSD.B

Cause

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