Options Region is Disabled when Clicking Configurator Button in Quick Sales Order Form (Doc ID 2012224.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to click on Configurator in quick sales order form, the following error occurs.

ERROR

Options Region is disabled


STEPS

The issue can be reproduced at will with the following steps:
1. Log in to Order Management responsibility

2. Navigate to Quick Sales Order form

3. Enter appropriate information, including an ATO or PTO model on the sales order line

4. Click on the Configurator button

5. Error occurs




Cause

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