Last updated on MARCH 21, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to click on Configurator in quick sales order form, the following error occurs.
Options Region is disabled
The issue can be reproduced at will with the following steps:
1. Log in to Order Management responsibility
2. Navigate to Quick Sales Order form
3. Enter appropriate information, including an ATO or PTO model on the sales order line
4. Click on the Configurator button
5. Error occurs
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