Get Message 'LPN Does Not Exist In This Organization' During Express Receipt of Internal Sales Order (Doc ID 2012583.1)

Last updated on OCTOBER 04, 2023

Applies to:

Symptoms

When attempting to Perform Express Receipts on the mobile of an internal order shipment, of which multiple LPNs have been consolidated into a primary LPN, the mobile shows the message, "TXN success". However, the rcv transaction records are stuck in the RCV interface. The debug log obtained shows the following messages.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1.  From the mobile. receive only one of multiple nested LPNS
2.  Click Done
3.  On the Mobile.. the transaction is Done
4.  On the form we see LPN XXXX does not exist in this organization

The issue is affecting all LPNs where there is nesting / consolidation - especially for Internal Sales Orders (ISO).

Cause

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