SR Auto-Creation: Is There An Option To Not Create An SR Note From The Original Email?
(Doc ID 2012692.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Email Center - Version 12.1.3 and laterInformation in this document applies to any platform.
Goal
For auto-created Service Requests, is there an option to not create a note from the original email?
Solution
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In this Document
Goal |
Solution |