My Oracle Support Banner

SR Auto-Creation: Is There An Option To Not Create An SR Note From The Original Email? (Doc ID 2012692.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


For auto-created Service Requests, is there an option to not create a note from the original email?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.