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Tax Exception in Customer Form Shows Error - The View Object MaintainPartyTaxProfilesAM.MaintainExemptionsVO Contained No Record (Doc ID 2012944.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Receivables - Version 12.2.3 and later
Oracle E-Business Tax - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Customers Module

You are attempting to go to the Tax Exception tab in the Customer Form and receive the following error:

ERROR
-----------------------
The view object MaintainPartyTaxProfilesAM.MaintainExemptionsVO contained no record. The displayed records may have been deleted, or the current record for the view object may not have been properly initialized.


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
1. Enter in the exception section from the customer maintenance screen
2. Receive the error message

Due to this issue, users cannot enter exceptions

Cause

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In this Document
Symptoms
Cause
Solution


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