Order Line has Missing Workflow - Cannot Progress Order
(Doc ID 2013383.1)
Last updated on MARCH 16, 2021
Applies to:Oracle Order Management - Version 12.2.2 and later
Information in this document applies to any platform.
On : 12.2.2 version, Transaction Control
Looking for a datafix for a specific order line that did not close. The order line workflow is not progressing,
progress order line does not help.
Expected the line to progress to closed status.
1. Responsibility: Order Management Super User
2. Order Organizer > Query Order = XXXXXXX
3. Header = BOOKED
4. Line 1.1 = CLOSED
Line 1.1..1 = BOOKED
Ling 2.1 = CLOSED
5. WHS_DELIVERY_DETAILS Tables show Line 1.1 Shipped
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