Error 'ORA-01403: No Data Found' When Clicking the User Defined Criteria button on the Participant Eligibility Profiles Form (Doc ID 2013791.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version in Oracle Advanced Benefits,

When attempting to click the User Defined Criteria button on the Participant Eligibility Profiles form, the following error occurs:

ERROR
-----------------------
ORA-01403: no data found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigation (english/us) :
Responsibility :CA HRMS Manager
General Definition -> Eligibility Profile -> Participants

Navigation (french/canadian) :
Responsibility : Supérieur HRMS Canada
Rénumération Totale -> Profils d'admissibilité -> Participants

Cause

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