Customer Workbench: Creating Ship To Address Raises Error: Value For Cust_acct_site_id Must Be Unique

(Doc ID 2013806.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Customers Module

You are attempting to create a new SHIP_TO site, for a customer account, and receive the following error:

Value for cust_acct_site_id must be unique

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
1. Query up customer
2. Create a new SHIP TO address for this customer
3. Upon saving this record, the error is raised


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms