R12: AP: Ebtax:The Company Segment Values are not Listed when Setting up Accounts in Tax Recovery And Tax Code Form (Doc ID 2014173.1)

Last updated on DECEMBER 01, 2015

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Error message:
* Either Tax Recoverable/Liability contains an invalid combination or is an expense account.
* No Items found

Symptoms

The reported issue occurs on Oracle eBusiness Suite (EBS) release 12.and pertains to the Oracle eBusiness Tax (EBTax) setup process.

ACTUAL BEHAVIOUR
-----------------------
When attempting to edit/setup  the 'Tax Recoverable/Liability' account for a tax rate, the following occurs:

1. For one of the Segments
2. Open the account and highlight the segment.

Get message:

  Either Tax Recoverable/Liability contains an invalid combination or is an expense account.


3. In the segment, search for a new segment The auto-lookup message states the following:

No Items found

 

STEPS
-----------------------

  1. - When setting up / edit the tax rate, 
  2. - ENter information for Regime to Rate flow
  3. - Click the 'Tax Accounts' page
  4. - The list of the Segments is listed BUT the segment is not recognized as valid and not listed  form the possible LOV either
  5. - The error messages are listed


EXPECTED BEHAVIOUR
-----------------------
The segment should allow the search to return successful results.

WORKAROUND
-----------------------
1. Insert the account combination on the form (Tax recovery and tax code forms),
2. Then remove the company segment from the account combination
3. We search again and then we are able to see all account combinations

BUSINESS IMPACT
-----------------------
Cannot enter a tax account, so pending transaction entries cannot be stamped with an account.

Cause

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