R12: AP/IBY: Following 11i to R12 Upgrade, IBAN Field in Banking Details Does Not Display the Existing Value (Doc ID 2014671.1)

Last updated on OCTOBER 22, 2015

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to view the existing IBAN value for Supplier Bank Accounts in the Banking Details screens after the upgrade, which can cause confusion

Example associated user steps:
1. Using Payables Manager, or a similar responsibility
2. Navigate to Suppliers > Entry
3. Run a search, for an existing, affected supplier
4. If multiple rows were returned by the search, click the Update button on the end of the row for the intended supplier
5. When the Update <SupplierName - ######>: Quick Update screen opens, click the Banking Details link
6. In the bank account assignment row displayed in the Bank Accounts region of the screen, see that the IBAN column contains NULL

Changes

 Upgrade from 11i to R12.

Cause

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