THE ACTUAL END DATE SHOULD BE POPULATED PROPERLY ON UPDATE WORK ORDER PAGE (Doc ID 2014812.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Complex Maintenance, Repair & Overhaul - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Work orders

When attempting to update the Work Order, if user has an operation where the scheduled end date is in the past, and user has not logged out before attempting to complete the operation from the Update WO Screen, the actual end date still appears to be pulling from the scheduled end date.
the following error will occur when updating the Work Order.

ERROR
-----------------------
Actual End date is less than Actual Start Date


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in CMRO and navigate to Execution-> Production Planning -> My Work Orders
2. Find a work order which has operation where the scheduled end date is in the past
3. Do not log out and attempt to complete the operation from 'Update Work Order' screen


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms