Performance Issue In MSCA When Trying To Perform Pick Load And Drop (Doc ID 2015000.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Warehouse Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Users notice Performance issue in Mobile Supply Chain Applications (MSCA) when they are trying to perform Picking transaction . Once they perform Pick load of the Task and confirm all the parameters and click on on Load and Drop button to
complete the task,  the system takes about 10 mins to complete the Task

EXPECTED BEHAVIOR
-----------------------
Expect the performance to be seconds rather than minutes.

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Whse Mgmt->Tasks->Manual Tasks->Paper Based Pick    
2. Enter Pick id, Enter/Cofirm values to all necessary fields
3. Click Load and Drop button in Load page                          
4. Give values to the necessary fields in the Drop page, click "Done" button                                                      
It takes about 10 mins to complete the Picking transaction.

Cause

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