Pricing Engine Ignoring Precedence When Fetching Price For Service Contract (Doc ID 2015168.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing Integration

When attempting to run the Service Contracts Main Billing program on Usage lines, the following error occurs. This was working prior to applying several RUP patches.

ERROR
-----------------------
Price Breaks are not available. Following message is returned by Pricing Engine Duplicate price list lines: Participation, Participation.
OKS_BILLING_PUB.Calculate_bill => MAIN LINE EXCEPTION RAISE User-Defined Exception

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms