Offers Are Applied On Orders But Not Accrued Due to Error in Funds Accrual Engine (Doc ID 2015171.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Trade Management - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Offers

Offer accruals are not getting created due to error in Funds Accrual Engine.

Error in Funds Accrual Engine log file -
/**************EXCEPTION in ozf_accrual_engine.adjust_changed_order 
LINE STATUS E 
D: Error in one of the process 
In handle queue exception 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply ChRM offer on Order Line.
2. Run Funds Accrual Engine.


Changes

 

Cause

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