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Dispatch Center Task Context Menu Incorrectly Shows "View Task On Google Map" (Doc ID 2015337.1)

Last updated on MARCH 04, 2019

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
In the Dispatch Center when right clicking on a Task and viewing the menu it contains "View Task on Google Map"

EXPECTED BEHAVIOR
Menu should not have any reference to Google and should be consistent with other places the map is viewed by saying "View Task On Map"

STEPS
1. (R)Field service Manager - Field Service Dispatcher
2. (N)Dispatch Center> Query Tasks> Right Click on a Task> Review menu options
3. Menu contains "View Task on Google Map"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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