Operation Disappears From Details Tab But Still Appears On Summary Tab When Resource Is Not Added. (Doc ID 2015366.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, SETUP

ACTUAL BEHAVIOR
---------------
In self service if resource is not added to that particular operation if we click on save that particular operation disappears from details tab but still appears on summary tab.

EXPECTED BEHAVIOR
-----------------------
The operation should not disappear from details tab

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: EAM
2. Create a EAM work order
3. Notice that in self service if resource is not added to that particular operation if we click on save that particular
operation disappears from details tab but still appears on summary tab.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms