Interface Transactions Stuck With Error: For This Transaction Row The Serial Records Are Missing
(Doc ID 201537.1)
Last updated on JULY 27, 2022
Applies to:
Oracle Inventory Management - Version 11.5.10.0 and laterInformation in this document applies to any platform.
This document includes all versions of Oracle E-Business Suite 11i and Release 12
Signature: INV_TRANS_MTI_SERIAL_MISSING_ERROR
Error: INV_INT_SERMISEXP
Form:INVTVPTX.FMB - View Pending Interface Activity (Transaction Open Interface)
INV_LOTSER_QTY_MISMATCH / INV_INVLTPU_LOTTRX_QTY : Lot and/or Serial Number quantity does not match transaction quantity
INV_SERQTY_NOTMATCH / INV_SERQTY_MISMATCH : Total serial numbers does not match the transaction quantity
Symptoms
Sales Order Issue Transactions are not processing and remain stuck in the MTL_TRANSACTIONS_INTERFACE table with the following error.
Error
(ERROR_CODE = serial records or INV_INT_SERMISEXP)
Other variations of the error include the following:
- Lot and/or Serial Number quantity does not match transaction quantity
- Total serial numbers does not match the transaction quantity
Steps
1. Create/Book/Pick/Ship a sales order.
2. Navigate to Inventory > Transactions > Transaction Open Interface
3. Find interface transactions.
4. See the transactions in error.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |