Approval Is Not Sent To The Approver After Initiate Approval (Doc ID 2015517.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Quoting - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On Test: 12.2.4 version, HTML User Interface

ACTUAL BEHAVIOR
---------------
Quote shows Approval Pending, but approver did not receive any notification.

EXPECTED BEHAVIOR
-----------------------
Approver to receive a notification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Quote
2. Initial Approval
3. See..approver selected and status = Pending

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Testing 12.2.4

Cause

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