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IStore Order Confirmation Notification Email To Be Sent In Html (Doc ID 2016887.1)

Last updated on MAY 10, 2022

Applies to:

Oracle iStore - Version and later
Information in this document applies to any platform.


On : version, Checkout and Order Placement

Requirement is to customize the Oracle istore Order confirmation notification email in html format.
Message->IBE_ALERT->Order Confirmation - Normal-Default
This should be customized to send notification in HTML format.

Set user preference to 'HTML mail' .
Had a copy of 'Order Confirmation - Normal-Default'.
 Created a new message 'Order Confirmation - Normal-Default XXXX'.
Also placed some contents in HTML BODY. But it appears only 'text' format contents are being sent.

How can this be achieved ?


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