Customer Merge Errors on Updating Table QP_QUALIFIERS
(Doc ID 2016924.1)
Last updated on MARCH 12, 2021
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Miscellaneous Issues
When attempting to run Customer Merge, the following error occurs.
ERROR
-----------------------
MSG-00001: Updating table QP_QUALIFIERS 17-APR-2015 03:58:10
MSG-00001: row(s) updated 17-APR-2015 03:58:10
MSG-00100: merge_products errored out
MSG-00100: ARP_CMERGE_MASTER.clear_error_merge_rows()+17-APR-2015 03:58:10
MSG-00001: row(s) updated 17-APR-2015 03:58:10
MSG-00100: merge_products errored out
MSG-00100: ARP_CMERGE_MASTER.clear_error_merge_rows()+17-APR-2015 03:58:10
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Order Management responsibility
2. Navigate >Customers >Account Merge
Enter Parameters: From Name and To Name
3. Review log for error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |