Change Update Work Order Status After It Has Been Cancelled
Last updated on MARCH 08, 2017
Applies to:Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
When trying to change work order status from "Cancelled", even though it appears to change, but when refreshing the screen it is still in a "Cancelled" status.
Work order status to change from "Cancelled" to the selected status.
The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User
2. Click on Work Orders
3. Query work order
4. Go to Update Work Order icon
5. Set change work order status from "Cancelled" to "In Progress"
6. It appears to change but when refreshing the screen it is still in a "Cancelled" status.
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