US Banks For Whom The Routing# Has A Leading ZERO Is Failing To Process On Paymentech Side

(Doc ID 2016969.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

Paymentech rejects the transactions linked to US Routing numbers with leading ZERO.

 

EXPECTED BEHAVIOR


Routing Number should be sent to Paymentech with the proper format. Example: '021000089'

 


STEPS

The issue can be reproduced at will with the following steps:
 1. Process settlement transaction with US routing number starting with 0.
 2. Send settlement file to Paymentech.


Changes

 This behaviour has been seen after applying patch 17500388, but you may experience the same issue with specific versions of Paymentech template:

IBY_PTK_B_2_1_en.rtf lower than 120.8.12010000.26

Cause

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