Receipts Workbench Issue: Reversing a Receipt Error - FRM-40735: ON-UPDATE Trigger Raised Unhandled Exception ORA-08004 (Doc ID 2017137.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 11.5.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Receipts Related

You are attempting to reverse a receipt and receive the following error:

ERROR
-----------------------
FRM-40735 :ON-UPDATE trigger raised unhandled exception ORA-08004


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Receipts > Receipts
1. Query receipt
2. Click on Reverse-1

Running bde_chk_cbo.sql  shows shared pool was not set:

Parameter                         Current Value                 Required Value CBO MP SZ
shared_pool_size                0 (NOT SET)                   600-3000M                  Y
shared_pool_reserved_size  677799526 (NOT SET)      60-300M                     Y

You are using Automatic Memory Management with a shared pool size dynamically adjusted to 16 GB
You set the shared pool to a minimum of 16GB for each of 4 RAC instances, but still the issue persists,

Changes

 None.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms