My Oracle Support Banner

What Information Needed by Support to Analyze iStore Performance Issue? (Doc ID 2017146.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version to 12.2.4 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


When performance issues are reported in iStore, often times, Development requests support to gather specific information.
Below information is generally needed to analyze iStore performance issues.

In 12.2. iStore page may display "Failure of Apache Server Bridge" message when the page experiences long delay due to underlying performance issue.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.