12.2.3: AME Requisition Action History "No Action Taken" After Reject (Doc ID 2017214.1)

Last updated on APRIL 09, 2025

Applies to:

Symptoms

Using the Approval Management Engine (AME) when a delegated Requisition approval is at first rejected and then approved, the action history displays "No action taken" for the approval action.

The expected behavior is that the action history displays "Approved".

STEPS
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The issue can be reproduced at will with the following steps:
1. As approver A set a vacation rule to delegate approval to approver B.
2. Preparer creates a requisition and submits it for approval to Approver A.
3. The notification gets delegated to Approver B, who rejects the approval.
4. The notification gets returned to the preparer, who resubmits the PO for approval again.
5. Via the vacation rule the notification gets delegated to Approver B, who this time approves the requisition.
6. The action history then shows "No Action Taken" instead of "Approved".

Cause

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