R12:Supplier Bank Account Is Wiped Out From Supplier Banking Details Web page after Creation (Doc ID 2017336.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : R12 version, Bank Acct & Reports Issues

ACTUAL BEHAVIOR
---------------
Supplier Bank Account is wiped out from Supplier banking details web page and Invoice forms. However I can see the Supplier Bank account for that supplier in backend table 'IBY_ACCOUNT_OWNERS'.

EXPECTED BEHAVIOR
-----------------------
Supplier bank account must be available in invoice workbench and in supplier banking details after saving

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payable manager
2. Suppliers > entry > supplier
3. Banking details

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view supplier external bank account

Cause

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