Subsidy Invoices failing in AutoInvoice with Invalid Ship To Error (Doc ID 2017548.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

Subsidy Invoices are failing in Autoinvoice with the following error:

ERROR
-----------------------

The supplied ship to address id must exist in Oracle Receivables, and it must agree with the supplied ship to customer (ORIG_SYSTEM_SHIP_ADDRESS_ID)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book and Bill a Lease Contract with a Subsidy.
2. Run AutoInvoice to create the Subsidy Invoice(s).

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot invoice Subsidies

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms