Location Field on Add Customer Form shows as Mandatory despite the AR System Option "Automatic Site Numbering" set to Yes. (Doc ID 2018038.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Find the behavior of "Add Customer" Form in Order Management (OM) has changed.

Location Field on "Add Customer" Form is mandatory , despite the AR System Option "Automatic Site Numbering" set to Yes.

EXPECTED BEHAVIOR

Expect the Location field not to be Required when the "Automatic Site Numbering" is Yes

STEPS

  1.  Navigate: Orders, Returns > Sales Orders
  2.  Actions > Add Customer
  3.  Location field on "Add Customer" form becomes mandatory field.



Cause

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