Some Users Cannot Log into EBS from OAM Due to Incorrect ORCLGUID in FND_USER.USER_GUID
Last updated on JUNE 26, 2017
Applies to:Oracle E-Business Suite Technology Stack - Version 12.2.1 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.
Some users cannot login to E-Business Suite (EBS) from Oracle Application Manager (OAM) intermittently. An incorrect guid is updated to FND_USER.USER_GUID for those users and the following error results:
account that you just entered.
Please enter your Oracle E-Business Suite information. The next time you sign
on with your SIngle SIng-On account,
it will automatically sign you on to the Oracle E-Business Suite using the
following account information.
Steps to reproduce the issue: 1. Build an EBS instance integrated with OID/OAM. 2. Export EBS users with AppsUserExport "-g" option. 3. Add the exported users to another OID which is to be used for test purpose. 4. Login to EBS via OAM
Local login users such as SYSADMIN have no issue.
Used the following command to export existing EBS users in order to bulk-load them to another Oracle Internet Directory (OID) which is supposed to be newly configured for test purpose:
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms