Booking A Sales Order Created Inconsistent ATP Resource Requirement In ASCP Due To CTO Code

(Doc ID 2018140.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Configure to Order - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Scheduling & Planning

ACTUAL BEHAVIOR
---------------
Booking a Sales Order created Inconsistent ATP Resource requirement in ASCP due to CTO code

It is observed that GOP is still not getting consistent values for
ATO_PARENT_MODEL_LINE_IDs. Customer has given a testcase where, for the Same
sales order, first Availability_Check Failed and Subsequent
Availability_Check succeeded. In both the cases, line_ids are same as inquiry
was performed on the same order.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

a) Enter PTO item in the sales order
b) Click Configurator button
c) Select attributes / options and click finish button
d) At this point all the items gets populated (based on configurator rules)
in sales order form 


When booking a sales order, sometimes they see the correct number of requirement lines. This is the expectation.

But many times for the same configuration ( create new sales order by copying
or new sales order by doing configuration)
they are seeing 3 or 2 or 1 or even null records for resource requirements.
They could not observe a pattern here (inconsistent results).

In cases where they do not see equal lines of resource requirements, these
are cases where the resource requirements are not created for the resource.


 

Cause

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