Service Request Form Log and Notes:Notes Get Truncated When Size Exceeds 32k.Is there a Workaround ?

(Doc ID 2018262.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


Is it possible to see Notes bigger than 32K in Service Request form?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms