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Service Request Form Log and Notes:Notes Get Truncated When Size Exceeds 32k.Is there a Workaround ? (Doc ID 2018262.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Is it possible to see Notes bigger than 32K in Service Request form?
 

Solution

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