Header Level Price Adjustment Causes Database Lock (Doc ID 2018390.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
OEXOEORD - Sales Order Form
OEXOEADJ - Adjustment Form

Symptoms

 
ACTUAL BEHAVIOR
---------------
Find that if a user navigates to the view adjustments form after going to the sales order line and not entering any line information and then returning to the order header, the form locks after entering in the adjustment.

EXPECTED BEHAVIOR
-----------------------
The form should not lock and require the session to be ended

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Via OM Super User
2. Navigate to the sales order form
3. Enter sales order header info, navigate to the lines tab and save the record
4. Click on the order header tab, click on actions, view adjustments and then select a manual adjustement
5. The form will lock requiring the user to end the session


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms