Error submitting order from iStore "Value XXXXXXX Is Longer Than Its Maximum Length Of 6 Characters" (Doc ID 2018458.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Error when submitting iStore cart to order
 

ERROR
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Error messages from Order Management
ASO Error in Line: 1.0 :Value XXXXXXX is longer than its maximum length of 6 characters.
There is an error in order submission



STEPS
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The issue can be reproduced at will with the following steps:
1. Add item to cart
2. Enter additional information (item level dff) for the item.
3. Click “Apply” and then Click onto “Back to Shopping cart” button
4. Checkout


Cause

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