The Work Order Duration Is Not Correct

(Doc ID 2018509.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

The work order duration is not correct, the duration in the work order must be on function of the work order operations; In the operations the total amount of hours is 19 and the duration in the work order header is 15 hours insted of 19 hours. How come the work order count only the duration for the operation 10?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms