MFS MP - Note Not Editable Once Synched To Server (Doc ID 2018556.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
After synching the MFS tasks, the status on the notes cannot be changed in MFS.

EXPECTED BEHAVIOR
The status on the notes should be able to be changed.

STEPS
> Create a task in Mobile Field Service - Multi Platform [iOS or Android]
> Add a note.
> Change the status of the note from Public to Private
> Sync the tasks.

Now again try to change the status of the notes from Private to Public. It cannot be changed.

Cause

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