Last updated on JUNE 22, 2017
Applies to:Oracle Order Management - Version 220.127.116.11 and later
Information in this document applies to any platform.
Is It Possible to Always Send Notifications When Placing a Hold on an Order During Credit Check at Booking, but Eliminate the Hold When the Order Updated Is at Pick Release?
Summary of Issue
Have a standard 'Credit Check Failure Hold' that is attached to the order type during booking and picking.
- Order Booking - Credit Check done and notification sent
- Order Updates - Credit Check done and notification sent
- Order Pick Release - Credit Check done and notification sent
For steps 2 and 3 above, we want only the notification but no hold to be placed as a result of credit check. So in reality, it means,
the credit check should be done to send the notification but hold should not be placed.
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