iStore returns NullPointerException On EvermindHttpServletRequest.GetParameters

(Doc ID 2018878.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle iStore - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On Prod: 12.1.3 version, Session Management

iStore sends error notification with below error:

ERROR
-----------------------
Exception:
java.lang.NullPointerException
at com.evermind.server.http.EvermindHttpServletRequest.getParameters(EvermindHttpServletRequest.java:1586)
at com.evermind.server.http.EvermindHttpServletRequest.getParameter(EvermindHttpServletRequest.java:2410)
at oracle.apps.jtf.base.session.ServletSessionManager.getURL(ServletSessionManager.java:2820)
at oracle.apps.jtf.base.session.ServletSessionManager.getNonMACedURL(ServletSessionManager.java:2768)
at oracle.apps.ibe.util.RequestCtx.getURL(RequestCtx.java:546)
at oracle.apps.ibe.util.RequestCtx.getURL(RequestCtx.java:519)
at _ibeCCtdCmnSctLayout._jspService(_ibeCCtdCmnSctLayout.java:1565)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:308)
at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
at _ibeCCtpSctDspRte._jspService(_ibeCCtpSctDspRte.java:1281)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.ibe.util.IBEReleaseResFilter.doFilter(IBEReleaseResFilter.java:42)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:429)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:745)


STEPS
-----------------------
The issue can not be reproduced at will.
Not sure of user actions since iStore sends email alerts.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Exact business impact to the user is unknown but suspecting session loss/disconnects due to the errors.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms