Unable To Record Receipts With Mobile Handheld Device Into Inventory Standard Receipt
(Doc ID 2019005.1)
Last updated on JUNE 14, 2021
Applies to:
Oracle Inventory Management - Version 12.2.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.3 version, Mobile Receiving
Find if a PO has multiple distribution lines, users receive an error "online transaction failed" in their handhelds, during 2nd Step of receiving. The same Receipt when tried via a laptop, processed successfully.
This happens randomly and not in case of all the receipts.
ERROR
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"online transaction failed"
STEPS
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The issue can be reproduced at will with the following steps:
1. Receive line via handheld
2. Intermittently receive error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |