Service: Enable Message When Customer Party And Incident Customer Are Different Is Not Working When Updating Service Requests
(Doc ID 2019040.1)
Last updated on MARCH 12, 2019
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
How does the profile Service: Enable message when Customer Party and Incident Customer are different (CS_ENABLE_CUSTOMER_OVERRIDE) work?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document